Privacy Policy

Introduction

SMI Detox - Alcohol & Drug Addiction Treatment ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website smidetox.org or use our services.

As a healthcare provider, we are bound by the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws regarding the protection of your health information.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, email address, and phone number
• Mailing address
• Insurance information
• Information submitted through contact forms

Protected Health Information (PHI)

If you become a patient, we will collect Protected Health Information as necessary for your treatment, including medical history, treatment records, and other health-related data. PHI is handled in accordance with HIPAA regulations and our Notice of Privacy Practices.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages viewed and time spent on site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process admissions and verify insurance
• Provide addiction treatment services
• Send relevant information about our programs (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• For Treatment: With healthcare providers involved in your care
• For Payment: With insurance companies and billing services
• For Operations: With service providers who assist our operations
• Legal Requirements: When required by law or legal process
• With Your Consent: When you authorize us to share information

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us analyze website traffic and customize content. You can control cookie settings through your browser preferences.

Your Rights

General Privacy Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

HIPAA Rights

As a patient, you have additional rights under HIPAA, including:

• Access to your medical records
• Request amendments to your health records
• Receive an accounting of disclosures
• Request restrictions on certain uses of your PHI
• Request confidential communications
• File a complaint if you believe your privacy rights have been violated

Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption, access controls, and secure data storage. However, no method of transmission over the Internet is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

This Privacy Policy is provided for informational purposes and does not constitute legal advice. For detailed information about how we handle your Protected Health Information as a patient, please request our Notice of Privacy Practices.